Terms and Conditions for VIP Airport Transfer Service:
1. Booking and Reservation:
a. Reservations for VIP airport transfer service must be made in advance through the designated booking channels, such as a website, mobile application, or customer service hotline.
b. The booking should include accurate and complete information regarding the passenger's name, contact details, flight details, pickup and drop-off locations, and any specific requirements or preferences.
c. Changes or modifications to the booking should be communicated at the earliest convenience and are subject to availability.
2. Pricing and Payment:
a. The pricing for VIP airport transfer service will be communicated at the time of booking and is subject to change based on factors such as distance, vehicle type, additional services requested, and prevailing rates.
b. Payment for the service should be made in the designated currency and method accepted by the service provider, such as credit/debit card, electronic funds transfer, or cash.
c. Any additional charges incurred during the transfer, such as tolls, parking fees, or waiting time exceeding the agreed-upon duration, may be billed separately and should be settled promptly.
3. Cancellation and Refunds:
a. Cancellations should be made within the specified timeframe indicated at the time of booking to avoid any cancellation fees or penalties.
b. Refunds, if applicable, will be processed based on the cancellation policy provided by the service provider. It is recommended to review the cancellation policy prior to making a booking.
4. Service Provision:
a. The service provider will make reasonable efforts to ensure timely and reliable airport transfers, taking into account factors beyond their control, such as traffic conditions, weather, or flight delays.
b. The service provider reserves the right to use alternative vehicles or subcontracted transportation companies to fulfill the service, as long as they maintain the same level of quality and professionalism.
c. Passengers are responsible for ensuring that they are ready and available at the designated pickup location at the agreed-upon time. Delays caused by passenger unavailability may result in additional charges.
5. Liability and Insurance:
a. The service provider will take necessary precautions to ensure passenger safety during the transfer. However, they will not be liable for any loss, damage, injury, or inconvenience caused by factors beyond their control or negligence of the passenger.
b. Passengers are responsible for their personal belongings and should ensure that they carry all valuable items with them at all times. The service provider will not be held liable for any loss or damage to personal belongings.
c. The service provider will maintain appropriate insurance coverage to protect against liabilities arising from their operations, as required by local regulations.
6. Privacy and Confidentiality:
a. The service provider will handle personal information provided by passengers in accordance with applicable privacy laws and their privacy policy.
b. Passengers' personal information and travel details will be treated as strictly confidential and will not be shared with any third parties without explicit consent, unless required by law.
7. Amendments to the Terms and Conditions:
a. The service provider reserves the right to modify or update these terms and conditions at any time. The updated terms will be made available on their website or other communication channels.
b. Passengers are encouraged to review the terms and conditions periodically and before making a booking to ensure their understanding and compliance.
By booking and availing the VIP airport transfer service, passengers agree to abide by these terms and conditions.